Privacy policy
How Metadesign Interior handles personal information shared through this website and during an office-project enquiry.
Last updated: 18 October 2026
Who to contact
This website is operated for Metadesign Interior Pte. Ltd., 18 Boon Lay Way #03-96, Tradehub 21, Singapore 609966. For a privacy question, access or correction request, or consent withdrawal, email [email protected] with “Privacy” in the subject. Please do not send identity documents or payment-card details through the enquiry form.
Information you provide
An enquiry may include your name, phone number, email, company, building address, floor area, project requirements, budget and intended dates. We also receive the information you choose to include in messages and correspondence. Technical information, such as IP address, browser details, pages requested and security logs, may be processed by the website and hosting services. Please share only the information needed for your enquiry.
How information is used
Information is used to respond to enquiries, discuss requirements, prepare estimates, arrange visits, manage an agreed project and keep relevant correspondence. It may also be used to maintain the website, prevent misuse and meet applicable record-keeping obligations. An enquiry is not automatic consent to unrelated promotional messages. Any separate marketing request or consent can be withdrawn by contacting us.
Service providers and other recipients
Hosting, website maintenance, communications and other necessary technical services may process information for these purposes. Where needed for an agreed project, relevant information may be shared with the contractors, suppliers or building-management contacts involved. Information may also be disclosed where legally required. Some service providers may process data outside Singapore; applicable data-protection requirements remain relevant to those arrangements.
Cookies, maps and third-party services
Cookies may support essential site functions and remember preferences. Embedded maps and other enabled third-party tools may receive technical information when they load. Links to Google Maps, WhatsApp and other external services take you to services with their own privacy terms. Optional measurement tools, if enabled, may also use cookies or similar technologies. You can manage browser permissions and cookie settings, although some functions may be affected.
Retention and security
Information is retained for as long as it is reasonably needed for the stated purposes, a project relationship, business records or legal requirements. Reasonable safeguards are used to limit access and protect information, but internet transmission and storage cannot be guaranteed risk-free. Backup copies may remain during their normal retention cycle.
Access, correction and consent
You may ask about your personal data, request access or correction, or withdraw consent where applicable. We may need to verify your identity and explain any applicable limits, permitted charges or consequences for an ongoing service. Withdrawal does not automatically remove records that must be kept for legal or legitimate business purposes. Contact the privacy address above so the request can be assessed under the applicable requirements.
Changes to this policy
This policy may change when the website, services or practices change. The revision date identifies the version currently displayed. It should be read with the terms and conditions and any separate project agreement.